Communication

Effective internal and external risk communication and consultation is critical to support the effective implementation of the RMF and should occur at each stage of the risk process.

Communication involves sharing information with target audiences. Consultation involves stakeholders providing feedback with the expectation that it will contribute to and shape decisions or other activities. Open and transparent communications and consultation will:

  • Encourage appropriate risk behaviours and contribute to inclusion and ownership
  • Facilitate a well-considered, shared and up to date understanding of risk and control effectiveness
  • Enable the interests of stakeholders to be understood and considered
  • Provide for different and sometimes opposing views to be appropriately considered when defining and evaluating risks
  • Help secure endorsement and support for treatment plans.

 

The Risk Communication and Consultation Methods Table below provides more information.

Communication methodContentTiming
Finance and Risk Committee report Strategic Risk and

Critical Risk GGA Board

Risk Management issues for inclusion on the Risk RegisterAs they occur
GGA CEO report to Finance and Risk CommitteeStatus of key risks and success of control measures and the outcomes of the review process.Quarterly

 

Communication methodContentTiming
SGGO’s reporting to Finance and Risk Committee (via GGA

CEO)

Risk Management issues for inclusion on the GGA Risk RegisterAs they occur
SGGO appropriate Governance Committee reports Strategic Risk and Critical Risk to

SGGO Board

Risk Management issues for inclusion on the SGGO Risk RegisterAs they occur
SGGO Operational Risk reporting to appropriate SGGO

Governance Committee

Status of key risks and success of control measures and the outcomes of the review process.Quarterly
Supervisors and Managers report operational risk to

SGGO CEO

Risk Management issues for inclusion on the Risk RegisterAs they occur
Risk Management training for Leaders and Managers via online

portal

Risk management considerationsWithin 6 months of joining and thereafter as

required.

Risk Management training for Employees (role specific) via online

Portal

Risk management considerationsWithin 6 months of joining and thereafter as

required

Internal risk assessment webinar (external stakeholders to be invited as appropriate)

for Managers and Leaders

Provide firsthand training on completion of risk assessment and risk reportingEvery 3 years, where possible.

SGGOs are to forward identified risk reports to the GGA CEO via incidentlog@girlguides.org.au.

Improvement

Having formal mechanisms in place to capture lessons learnt contributes to GGiA’s continual improvement in the management of risk:

  • This could be via the annual review of incidents, rating severity and frequency of nature of occurrences.
  • Tracking risk management training of Adults in Guiding against reported incidents, noting frequency and nature of occurrences.
  • Review of insurance premiums annually against declarations.
  • Reporting risk management across an ongoing rolling 3-year period to assess and measure risks across the GGiA.

Last Modified: 20/06/24 at 2:43 PM