Communication
Effective internal and external risk communication and consultation is critical to support the effective implementation of the RMF and should occur at each stage of the risk process.
Communication involves sharing information with target audiences. Consultation involves stakeholders providing feedback with the expectation that it will contribute to and shape decisions or other activities. Open and transparent communications and consultation will:
- Encourage appropriate risk behaviours and contribute to inclusion and ownership
- Facilitate a well-considered, shared and up to date understanding of risk and control effectiveness
- Enable the interests of stakeholders to be understood and considered
- Provide for different and sometimes opposing views to be appropriately considered when defining and evaluating risks
- Help secure endorsement and support for treatment plans.
The Risk Communication and Consultation Methods Table below provides more information.
| Communication method | Content | Timing |
| Finance and Risk Committee report Strategic Risk and Critical Risk GGA Board | Risk Management issues for inclusion on the Risk Register | As they occur |
| GGA CEO report to Finance and Risk Committee | Status of key risks and success of control measures and the outcomes of the review process. | Quarterly |
| Communication method | Content | Timing |
| SGGO’s reporting to Finance and Risk Committee (via GGA CEO) | Risk Management issues for inclusion on the GGA Risk Register | As they occur |
| SGGO appropriate Governance Committee reports Strategic Risk and Critical Risk to SGGO Board | Risk Management issues for inclusion on the SGGO Risk Register | As they occur |
| SGGO Operational Risk reporting to appropriate SGGO Governance Committee | Status of key risks and success of control measures and the outcomes of the review process. | Quarterly |
| Supervisors and Managers report operational risk to SGGO CEO | Risk Management issues for inclusion on the Risk Register | As they occur |
| Risk Management training for Leaders and Managers via online portal | Risk management considerations | Within 6 months of joining and thereafter as required. |
| Risk Management training for Employees (role specific) via online Portal | Risk management considerations | Within 6 months of joining and thereafter as required |
| Internal risk assessment webinar (external stakeholders to be invited as appropriate) for Managers and Leaders | Provide firsthand training on completion of risk assessment and risk reporting | Every 3 years, where possible. |
SGGOs are to forward identified risk reports to the GGA CEO via incidentlog@girlguides.org.au.
Improvement
Having formal mechanisms in place to capture lessons learnt contributes to GGiA’s continual improvement in the management of risk:
- This could be via the annual review of incidents, rating severity and frequency of nature of occurrences.
- Tracking risk management training of Adults in Guiding against reported incidents, noting frequency and nature of occurrences.
- Review of insurance premiums annually against declarations.
- Reporting risk management across an ongoing rolling 3-year period to assess and measure risks across the GGiA.
Last Modified: 16/08/24 at 2:49 PM